Sparkcurrentlink

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Call: +66 38 731 500 Email: support@sparkcurrentlink.com

Privacy Policy

Your privacy matters to us. This policy explains how Sparkcurrentlink handles your personal information with complete transparency and respect.

Last Updated: March 15, 2025

1Information We Collect

We collect information that helps us provide better budget compliance services to our clients in Thailand. Here's exactly what we gather and why we need it:

Personal Information

Name, email address, phone number, and business title when you contact us or register for our services.

Business Information

Company name, industry type, budget size, and compliance requirements to customize our recommendations.

Technical Information

IP address, browser type, device information, and website usage patterns for security and improvement purposes.

How We Collect This Information
  • Direct communication when you contact our support team
  • Registration forms for consultations or educational programs
  • Automated collection through our website analytics
  • Business interactions during compliance assessments
  • Feedback surveys and client interviews

2How We Use Your Information

We use your information solely to improve our budget compliance services and support your business needs. We never sell your data or use it for unrelated marketing.

Primary Uses
  • Providing personalized budget compliance consultations and recommendations
  • Delivering educational content relevant to Thai business regulations
  • Responding to your inquiries about our services and programs
  • Improving our website functionality and user experience
  • Sending important updates about regulatory changes affecting budget compliance
Communication Purposes
  • Scheduling consultations and follow-up meetings
  • Sharing relevant budget compliance resources and guides
  • Providing updates about our educational programs starting in late 2025
  • Responding to technical support requests

3Information Sharing and Disclosure

We maintain strict control over your personal information. We don't sell, rent, or trade your data to third parties for marketing purposes.

Limited Sharing Circumstances
  • With trusted service providers who help us deliver our services (email platforms, website hosting)
  • When required by Thai law or regulatory authorities for compliance purposes
  • To protect our legal rights or prevent fraudulent activity
  • With your explicit consent for specific business purposes
Important: Any service providers we work with must meet our strict data protection standards and are contractually bound to protect your information.
What We Never Share
  • Your personal contact information with marketing companies
  • Detailed business information with competitors
  • Financial data or budget details outside necessary compliance contexts
  • Website usage patterns for advertising purposes

4Data Security Measures

We take data security seriously. Our protection measures are designed to safeguard your information from unauthorized access, alteration, or disclosure.

Technical Safeguards

SSL encryption for all data transmission, secure server infrastructure, and regular security updates to protect against vulnerabilities.

Access Controls

Limited staff access based on job requirements, multi-factor authentication, and regular access reviews to ensure data handling compliance.

Physical Security

Secure office environment with controlled access, locked filing systems, and proper disposal procedures for physical documents.

Regular Security Practices
  • Monthly security assessments and vulnerability testing
  • Staff training on data protection and privacy procedures
  • Backup systems with encryption for data recovery
  • Incident response plan for potential security breaches

5Your Rights and Choices

You have significant control over your personal information. We're committed to helping you exercise these rights quickly and transparently.

Your Data Rights Include
  • Access: Request copies of the personal information we hold about you
  • Correction: Ask us to correct inaccurate or incomplete information
  • Deletion: Request removal of your personal information from our systems
  • Portability: Receive your data in a commonly used, machine-readable format
  • Restriction: Limit how we process your information in certain circumstances
  • Objection: Object to processing based on our legitimate interests
How to Exercise Your Rights
  • Email us at support@sparkcurrentlink.com with your specific request
  • Call us at +6638731500 during business hours
  • Visit our office at 284 Yommarat Rd, Nai Mueang, Nakhon Ratchasima
  • Include your name and contact information to verify your identity
Response Time: We'll respond to your request within 30 days and provide regular updates if additional time is needed.

6Data Retention

We keep your information only as long as necessary to provide our services and comply with legal requirements in Thailand.

Contact Information: Retained for 3 years after last contact, or until you request deletion
Business Consultation Data: Kept for 5 years to support ongoing compliance requirements
Website Analytics: Anonymized after 2 years and retained for improvement purposes
Legal Documentation: Maintained according to Thai regulatory requirements
Automatic Deletion

We automatically review and delete outdated information according to our retention schedule. You can also request earlier deletion of your data at any time.

7International Transfers

Our primary operations are based in Thailand, but some of our technology services may involve international data processing.

When Transfers Occur
  • Email service providers for communication management
  • Website hosting and content delivery networks
  • Cloud storage services with Thai data center options
  • Analytics platforms for website improvement
Protection Standards: Any international transfers are protected by appropriate safeguards including standard contractual clauses and adequacy decisions.

8Cookies and Tracking

We use cookies and similar technologies to improve your website experience and understand how our services are used.

Types of Cookies We Use
  • Essential Cookies: Required for basic website functionality and security
  • Performance Cookies: Help us understand website usage and identify areas for improvement
  • Preference Cookies: Remember your settings and customization choices
Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality, but essential services will remain available.

9Updates to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We're committed to keeping you informed about any significant changes.

How We Handle Updates
  • Email notification to active clients about significant policy changes
  • Posted notice on our website with the effective date
  • Summary of key changes in our client communications
  • Opportunity to ask questions or request clarification
Your Continued Use: Continuing to use our services after policy updates indicates your acceptance of the changes.

Privacy Questions or Concerns?

We're here to help you understand how your information is handled. Contact us anytime with privacy-related questions.

Email Support
support@sparkcurrentlink.com
Phone
+66 38 731 500
Office Address
284 Yommarat Rd, Tambon Nai Mueang
เมือง Nakhon Ratchasima 30000, Thailand